If you're planning to buy an Amazon echo or already having it, you must know that Amazon stores voice recordings and transcripts from interactions with Alexa speakers indefinitely until and unless users delete them; and even then, some information can be retained by Amazon.
In the month of May,Sen. Chris Coons of Delaware sent Amazon CEO Jeff Bezos a letter with questions about how long Alexa stores voice recordings; he received a response from Amazon VP of Public Policy Brian Huseman recently.
"Amazon's response leaves open the possibility that transcripts of user voice interactions with Alexa are not deleted from all of Amazon's servers, even after a user has deleted a recording of his or her voice," Sen. Coons said.
What Alexa hears and saves
How to delete what Alexa knows about you
By collecting your voice requests, for example, it knows the music you ask Alexa to play, the sports teams you're interested in, who you like to call, what you like to order by voice and more. The more you use Alexa, the more Amazon can learn about you.
You can delete it through Amazon Alexa app on your iPhone or Android phone. Here's how:
- Open the Alexa app on your phone.
- Tap the menu icon on the top-left corner of the app.
- Tap "Settings" at the bottom.'
- At the top of the page, click "Alexa Account"
- Select "History."
Then you'll see a list of all of your interactions with Alexa.
You can listen to the recording, or to delete the recording from Amazon's cloud.
But, if you use Alexa frequently, the list of recordings is prohibitively long to actually move through and delete each voice request one by one. If you want to delete everything until now, do this:
- Visit Amazon's Device page
- Tap the menu button to the left of the Echo device you'd like to manage. (The menu button looks like three little dots stacked on top of one another.
- The clock on "Manage Voice Recordings" You'll see a prompt like this:
- Tap "Delete."